Shipping policy

SHIPPING AND PAYMENTS

Thank you for choosing YouDeify. We strive to ensure a smooth and reliable delivery experience for all our customers. Please read our shipping policy carefully to understand our processes and timelines:


PURCHASES OR CANCELLATION PROCESS

  • All prepaid purchases are final. No cancellations on those orders will be accepted.
  • No changes or deletion of items is possible once you have completed your purchase. If you are unsatisfied with your purchase, you can manage a return.
  • If a prepaid order is denied at the time of delivery, if the customer is unavailable to receive it, or if the provided details are incorrect, the parcel will be returned to us. Once we receive the returned parcel, we will issue a coupon code valid for 6 months after deducting ₹200 towards shipping charges.



ORDER PROCESSING

Orders are typically processed and shipped within 24 working hours of being placed. Please note that processing times may vary during high-demand periods or sales. No orders will be processed on Sundays and public holidays.


SHIPPING COSTS :

Free shipping as of now.


DELIVERY TIMELINES

Estimated delivery times vary based on your location.  Typically, shipping takes 5-7 working days.

However, please note that it may sometimes take longer as we rely on third-party delivery services.


DELIVERY ADDRESS

Verify that the delivery address provided at checkout is accurate and complete. We are not accountable for any delays or non-delivery due to incorrect address information.

Once an order is placed, the shipping address cannot be changed or edited. Please double-check your details before confirming your order to ensure smooth and timely delivery.



LOST OR DELAYED SHIPMENTS

Once your order has been carefully handed over to our shipping partner, the delivery process is managed by them during transit. In the rare instance that a shipment is delayed, misplaced, or marked as undelivered, the responsibility for transit lies with the courier partner.


Please do not accept the parcel if it is torn, damaged, tampered with, or appears to have been opened during transit. Click the pictures of the parcel and make a video and Kindly refuse delivery and contact us at support@youdeify.com .


If you experience any such concern, please contact our customer support team at support@youdeify.com. They will gladly assist by coordinating with the courier partner and sharing all relevant shipment details to help bring the matter to a resolution as smoothly and efficiently as possible.